FAQ

Thinking of buying an electric scooter from Scooter Hub? Take a look at this page and hopefully we can answer your questions.



Why buy from Scooter Hub?
Here at Scooter Hub we are passionate about electric scooters! 
Our team are highly knowledgable with the top electric scooter brands including Xiaomi and Ninebot Segway. We are here to help and answer any questions you might have. 
We are so sure you will be happy buying from Scooter Hub we offer 1 year warranty on all of our electric scooters.
Our site is super secure with secure payment systems so you will not need to worry about ordering online for your electric scooter. 

Where are we based? 
Our hub is based in Bournemouth however as you already know Scooter Hub is an online electric scooter store so we can deliver straight to your door without the hassle of you commuting to a physical shop. 

What is the battery charge time on the standard Xiaomi M365?
The Xiaomi M365 recharges quickly compared to many other electric scooters & takes around 4-5 hours to fully charge.

What is the top speed of Xiaomi M365? 
The top speed of Xiaomi m365 is 15mph. 

What battery does the standard Xiaomi M365 have? 
The standard Xiaomi m365 battery has a power rating of 36v 7.8A.

What is the weight of the standard Xiaomi M365? 
The standard Xiaomi m365 weighs 12.5kg. 

Are electric scooters foldable? 
Yes. Most electric scooters are foldable so you can pack into the car or take onto the train for example. 

With the Xiaomi m365, this operation is quick and easily done. Undo the double security latch, fold the the front stem and handlebars along the footrest, then attach the bell to the rear wheel guard.

What are the special features of the standard Xiaomi m365? 
Solid aluminium chasis and frame build
Vulcanised rubber tread platform pad
4 level battery life indicator
Bright front LED light, and rear break light.
Speed toggle control
Warning bell
Front and rear ABS disc breaks
Front and rear 8.5 inch tyres, providing great shock absorption with anti slip tred

Can I test ride an electric scooter from Scooter Hub? 
Unfortunately, test rides are not available yet, however we will be hosting events soon so register your interest and we will invite you along.
In the meantime, please email us with any questions you may have.

Is the Xiaomi M365 water proof? 
The Xiaomi m365 is water resistant but not fully waterproof. Most electric scooters are water resistant. 

Do you need a licenses to ride an electric scooter?
You do not need a license to ride an electric scooter.

We always advise you ride safely and wear a protective helmet and make certain the front light is set to on.

Where can I ride an electric scooter? 
Now, this is a grey area and it also depends on where you are in the world. 
Some cities have allowed electric scooters to be ridden on roads and in cycle lanes. 
However, in the United Kingdom you are only currently allowed to ride electric scooters in cycle lanes. The UK government is currently looking to revise the legislation to allow electric scooters to be ridden on pavements and/or roads. Watch this space! 
Disclaimer: Scooter Hub takes no responsibility for any fines or warnings given out by a governed authority, such as the police, for a rider of an electric scooter in the UK.